Saturday, 11 January 2014

ARC REPORT 1 : RTI

THE RIGHT TO INFORMATION ACT, 2005 

PREAMBLE

WHEREAS 
the Constitution of India has established democratic Republic;
AND WHEREAS
democracy requires an informed citizenry and transparency of information which are vital to its
functioning and also to contain corruption and to hold Governments and their instrumentalities accountable to the governed;
AND WHEREAS
revelation of information in actual practice is likely to conflict with other public interests including
efficient operations of the Governments, optimum use of limited fiscal resources and the preservation of confidentiality of sensitive information;
AND WHEREAS
it is necessary to harmonise these conflicting interests while preserving the paramountcy of the democratic ideal;
Now. THEREFORE,
it is expedient to provide for furnishing certain information to citizens who desire to have it.
BE it enacted by Parliament in the Fifty-sixth Year of the Republic of India as follows:—
REPORT:
Part-I OFFICIAL SECRETS

Chapter 2 Official Secrets Act and Other Laws
2.1 Background 
The most contentious issue in the implementation of the Right to Information Act relates to official secrets. In a democracy, people are sovereign and the elected government and its functionaries are public servants. Therefore by the very nature of things, transparency should be the norm in all matters of governance. 

However it is well recognised that public interest is best served if certain sensitive matters affecting national security are kept out of public gaze. 

Similarly, the collective responsibility of the Cabinet demands uninhibited debate on public issues in the Council of Ministers, free from the pulls and pressures of day-to-day politics.
People should have the unhindered right to know the decisions of the Cabinet and the reasons for these, but not what actually transpires within the confines of the ‘Cabinet room’. The Act recognizes these confidentiality requirements in matters of State and Section 8 of the Act exempts all such matters from disclosure.

The Official Secrets Act, 1923 (hereinafter referred to as OSA), enacted during the colonial era, governs all matters of secrecy and confidentiality in governance. The law largely deals with matters of security and provides a framework for dealing with espionage, sedition and other assaults on the unity and integrity of the nation. However, given the colonial climate of mistrust of people and the primacy of public officials in dealing with the citizens, OSA created a culture of secrecy. Confidentiality became the norm and disclosure the exception.

While Section 5 of OSA was obviously intended to deal with potential breaches of national security, the wording of the law and the colonial times in which it was implemented made it into a catch-all legal provision converting practically every issue of governance into a confidential matter.

 This tendency was buttressed by the Civil Service Conduct Rules, 1964 which prohibit communication of an official document to anyone without authorization. Not surprisingly, Section 123 of the Indian Evidence
Act, enacted in 1872, prohibits the giving of evidence from unpublished official records without the permission of the Head of the Department, who has abundant discretion in the matter. Needless to say even the instructions issued for classification of documents for security purposes and the official procedures displayed this tendency of holding back information.

2.2 The Official Secrets Act 
The Right to Information Act has a non-obstante clause:
“Sec. 8(2): Notwithstanding anything in the Official Secrets Act, 1923 nor any of the exemptions permissible in accordance with sub-section (1), a public authority may allow access to information, if public interest in disclosure outweighs the harm to the protected interests”.

Thus OSA would not come in the way of disclosure of information if it is otherwise permissible under the RTI Act. But OSA along with other rules and instructions may impinge on the regime of freedom of information as they historically nurtured a culture of secrecy and non-disclosure, which is against the spirit of the Right to Information Act.

 The Law Commission also recommended consolidation of all laws dealing with national security and suggested a “National Security Bill”.
The first question we have to consider is whether there is a really necessity for a separate consolidated law on the subject, or else whether the aforesaid statutes may be allowed to remain as before. The main advantages of consolidation of statutes are these :-
(1) Consolidation diminishes the bulk of the statute book and makes the law easier for those who have to administer it (including Judges, administrators, the Bar and the litigant public); for they have only one document to consult instead of two or more.
(2) The consolidated Act speaks from one and the same time, and thus the convenience arising from the interpretations of sections of various Acts speaking from different times is avoided. The art of legislative drafting has altered very much during the last century and the language used, the length of the sentences, the arrangement of the clauses and the sections may have to be drastically altered to conform to modern style of drafting. This applies specially to the Foreign Recruiting Act and the Official Secrets Act which will, in any
case, require revision.
(3) Some of the provisions of the earlier Acts may have to be omitted as unnecessary.
In addition to these advantages, there arises an opportunity of incorporating in the new Act some of the provisions of the foreign codes dealing with national security which may be suited for Indian conditions also. For these reasons, we are of the view that there should be a consolidated statute entitled the National Security Act.

The Commission agrees with the recommendation of the Law Commission that all laws relating to national security should be consolidated. The Law Commission’s recommendation was made in 1971. The National Security Act (NSA), subsequently enacted in 1980, essentially replaced the earlier Maintenance of Internal Security Act and deals only with preventive detention. Therefore, a new chapter needs to be added to the NSA incorporating relevant provisions of OSA and other laws dealing with national security.

The Shourie Committee had the following to say about OSA:
“ It is the Official Secrets Act that has been regarded in many quarters as being primarily responsible for the excessive secrecy in government. Its “Catch-all” nature has invited sustained criticism and demand for its amendment. Section 5 of this Act provides for punishment for unauthorized disclosure of Official secrets but omits to define secrets”.
The Shourie Committee recommended a comprehensive amendment of Section 5(1) to make the penal provisions of OSA applicable only to violations affecting national security.


2.3 Governmental Privilege in Evidence 

Section 123 of the Indian Evidence Act, 1872 prohibits the giving of evidence derived from unpublished official records relating to affairs of State except with the permission of the Head of the Department.
Recommendations:
a. Section 123 of the Indian Evidence Act, 1872 should be amended to read as follows:
“123.(1)Subject to the provisions of this section, no one shall be permitted to
give any evidence derived from official records which are exempt from public disclosure under the RTI Act, 2005.
(2) Where he withholds such permission, he shall make an affidavit containing a statement to that effect and setting forth his reasons therefor.
(3) Where such officer has withheld permission for the giving of such evidence, the Court, after considering the affidavit or further affidavit, and if it so thinks fit, after examining such officer or, in appropriate cases, the Minister, orally:
a) shall issue a summons for the production of the unpublished official records concerned, if such summons has not already been issued
b) shall inspect the records in chambers; and
c) shall determine the question whether the giving of such evidence would or would not be injurious to public interest, recording its reasons therefor.
(4) Where, under sub-section (3), the Court decides that the giving of such evidence would not be injurious to public interest, the provisions of subsection (1) shall not apply to such evidence.
Provided that in respect of information classified as Top Secret for reasons of
national security, only the High Court shall have the power to order production
of the records.”
Section 124 of the Indian Evidence Act will become redundant on account of
the above and will have to be repealed.
Accordingly, the following will have to be inserted at the appropriate place in
the Code of Civil Procedure, 1908 and the Code of Criminal Procedure, 1973:
“Any person aggrieved by the decision of any Court subordinate to the High Court
rejecting a claim for privilege made under section 123 of the Indian Evidence Act,
1872 shall have a right to appeal to the High Court against such decision, and such
appeal may be filed notwithstanding the fact that the proceeding in which the decision
was pronounced by the Court is still pending.”


2.4 The Oath of Secrecy 
2.4.1 A Union Minister, while assuming office, is administered an oath of secrecy as follows:
“I will not directly or indirectly communicate or reveal to any person or persons any matter which
shall be brought under my consideration or shall become known to me as a Minister for the Union
except as may be required for the due discharge of my duties as such Minister.”
A Minister in the State Government takes a similar oath.

 The National Commission to Review the Working of the Constitution (NCRWC), while examining the Right to Information had the following to say:
“Government procedures and regulations shrouded in a veil of secrecy do not allow the clients to
know how their cases are being handled. They shy away from questioning officers handling
their cases......In this regard, government must assume a major responsibility and mobilize skills
to ensure flow of information to citizens. The traditional insistence on secrecy should be discarded.
In fact, we should have an oath of transparency in place of an oath of secrecy”.
Minister is a bridge between the people and the Government and owes his primary allegiance to the people who elect him.
 The existence of this provision of oath of secrecy and its administration along with the oath of office appears to be a legacy of the colonial era where the public was subjugated to the government.
However, national security and larger public interest considerations of the country’s integrity and sovereignty may require a Minister or a public servant with sufficient justification not to disclose information.
But a very public oath of secrecy at the time of assumption of office is both unnecessary and repugnant to the principles of democratic accountability, representative government and popular sovereignty.
Therefore, the obligation not to disclose official secrets may be built in through an appropriate insertion of a clause in the national security law dealing with official secrets. If required, such an undertaking may be taken in writing, thus avoiding public display of propensity to secrecy.

The Commission is therefore of the view that the Oath of Secrecy may be dispensed with and substituted by a statutory arrangement and a written undertaking. Further, keeping in view the spirit of the Act to promote transparency and as recommended by the NCRWC it would be appropriate if Ministers on assumption of office are administered an oath of transparency alongwith the oath of office.

2.5 Exempted Organisations 
Recommendations:
a. The Armed Forces should be included in the Second Schedule of the Act.
b. The Second Schedule of the Act may be reviewed periodically.
c. All organizations listed in the Second Schedule have to appoint PIOs.

Appeals against orders of PIOs should lie with CIC/SICs.

Chapter 3 Rules and Procedures 
3.1 The Central Civil Services (Conduct) Rules
1 The Central Civil Services (Conduct) Rules prohibit unauthorized communication of
information (similar provisions exist for the state government employees under their respective
Rules).
“11. Unauthorised communication of information
No Government servant shall, except in accordance with any general or special order of the 
Government or in the performance in good faith of the duties assigned to him, communicate,directly or indirectly, any official document or any part thereof or information to any Government
servant or any other person to whom he is not authorised to communicate such document or
information.

The Shourie Committee examined this issue and stated as follows:
“ There is a widespread feeling that the Central Civil Services (Conduct) Rules, 1964, and
corresponding rules applicable to Railways, Foreign Services and All India Services, inhibit
government servants from sharing information with public. The accent in these rules is on denial of information to public. This situation has obviously to change if freedom of Information Act is to serve its purpose and if transparency is to be brought about in the system”.

The Commission agrees with the views of the Shourie Committee. The Central Civil Services (Conduct) Rules were formulated when the RTI Act did not exist. The spirit of these Rules is to hold back information. With the emergence of an era of freedom of information, these Rules would have to be recast so that dissemination of information is the rule and holding back information is an exception. The Department of Personnel and Training has amended the Civil Services (Conduct) Rules on these lines in Oct. 2005. However all States need to amend rules in a similar manner in keeping with the letter and spirit of RTI
Act.
Chapter 4 Confidentiality Classification 

Apart from the somewhat indiscriminate application of OSA to information which was not intended to be secret, a major contributor to the culture of secrecy in the government is the tendency to classify information even where such classification is clearly unwarranted.

The Shourie Committee considered the issue of classification of information and noted:

A major contributor to the lack of transparency is the tendency to classify information even where such classification is clearly unjustified. 
There is also the tendency to accord higher classification than is warranted. 
he Manual of Departmental Security Instructions, issued by the Ministry of Home Affairs, and the Manual of Office Procedure, which incorporates some of these instructions, do lay down the criteria and guidelines for classification and specify the authorities competent to authorise classification gradings viz. 
Top Secret, Secret and Confidential. While the criteria for classification have perhaps necessarily to be broad, it is desirable, in the interest of a proper approach to classification that they should be backed up by a suitable illustrative list for guidance of officers. 
While drawing up such a list, the principle to be adhered to is that ordinarily only such information, as would qualify for exemption under the proposed Freedom of Information Act, should be classified.”

Once information gets a security classification it moves out of the public domain. 
Even the RTI Act respects the need to keep certain information outside the public domain. Section 8 of the Act lists out the exemptions under which the PIO need not give information. However it is necessary to harmonise security classification with the provisions of the Act.

The task of classifying a document is vital in the larger national interest, and should be handled with great caution as any security classification denies access of information to public. Therefore only officers of sufficient seniority should be empowered to classify documents.

Moreover under the existing instructions, information once classified continues to be so without any time limit. In other countries, even war secrets are brought into public domain after a lapse of a specified period, usually 30 years. It is therefore necessary to review such classified documents after a reasonable period of, say 30 years (the period can be even less in case of some documents). Those which do not merit classification should then be declassified and kept in the public domain.

 Further, the hierarchy of security classification needs to be rationalised, reflecting the scheme of exemptions under the Act and emerging challenges. The Act has listed 11 categories (section 8 and 9) of exemption wherein information may not be given out. These range from “information, disclosure of which would prejudicially affect the sovereignty and integrity of India, the security, strategic, scientific or economic interests of the State, relation with foreign State or lead to incitement of an offence; to “infringement of copyright subsisting in a person”. The Commission feels that the classification system should broadly cover each of these categories of information. It is quite possible that an information falls under two or
more categories of exemptions. In that case the information should be given the classification

of the higher order among the exemptions.

Part-II IMPLEMENTATION OF THE RIGHT TO INFORMATION ACT
Chapter 5 Rights and Obligations 

5.1 Rights and Obligations Under the Act 
1 In order to enforce the rights and fulfil the obligations under the Act, building of institutions, organization of information and creation of an enabling environment are critical. Therefore, the Commission has as a first step reviewed the steps taken so far to implement the Act as follows:
I. BUILDING INSTITUTIONS:
a. Information Commissions
b. Information Officers and Appellate Authorities.
II. INFORMATION AND RECORD-KEEPING:
a. Suo motu declaration under Section 4.
b. Public Interest Disclosure.
c. Modernizing recordkeeping.
III. CAPACITY BUILDING AND AWARENESS GENERATION:
IV. CREATION OF MONITORING MECHANISMS:

5.2 Building Institutions 
1 Information Commissions:
The Act provides for selection of CIC and SICs in a bipartisan manner, and involves the Leader of the Opposition in the process. Since the Act is applicable to all three organs of the State, it would be appropriate to include in the selection committee the Chief Justice of the Supreme Court or High Court as the case may be. This will inspire public confidence and enhance the quality of the selection.

The Act allows for dispersal of Information Commissions to provide easy access to citizens.  However neither the CIC nor the SICs have established offices at places other than the Capitals. For an overly citizen friendly law to be effectively implemented it is vital to have easy access in a vast country like ours. The Commission is therefore of the view that the CIC should be dispersed in atleast 4 regions. Similarly
the SICs in larger States should be dispersed depending on population density and geographical area.

The Act visualizes a Commission wherein the Members represent different sections of the society. The State Governments are still in the process of appointing Information Commissioners, but an analysis of the background of the State Chief Information Commissioners indicates the preponderance of persons with civil service background. Members with civil services background no doubt bring with them wide experience
and an intricate knowledge of government functioning; however to inspire public confidence and in the light of the provisions of the Act, it is desirable that the Commissions have a large proportion of members with non civil services background.

5.3 Designating Information Officers and Appellate Authorities 

All Union Ministries/Departments have designated PIOs thus complying with the stipulation of designating PIOs. There is however a wide variation in the numbers of PIOs appointed, and the level of officers appointed Where more than one PIO is appointed for an office an applicant is likely to face difficulty in accessing the appropriate PIO. Thus it is desirable to designate a nodal PIO/APIO in such cases.

The Commission also noted that in GOI the level of PIOs varied from Joint Secretary to Under Secretary. Ideally the PIO should be of a sufficiently senior rank to be able to access information and furnish it in an intelligible and useful manner. At the same time the PIO should be sufficiently accessible to the public.
Therefore the Commission is of the view that in GOI there should be a uniform pattern of appointing an officer of the rank of Deputy Secretary/Director as PIO. In respect of attached and subordinate offices of GOI and State Governments, a uniform prescription of this kind is not possible because of wide variation in size and scope of functions. However the principle enunciated above may be adopted while designating PIOs.

While Section 19(1) read with Section 7(3) (b) implies designating an appellate authority for each PIO, the law does not specifically provide for designating of appellate authorities as it does in case of PIOs. As a result there is avoidable confusion about the identification of appellate authorities. A perusal of the websites of the Union Ministries/ Departments also shows that while PIOs are invariably notified, this is not the case
with appellate authorities. This omission needs to be rectified.

5.4 Organising Information and Record Keeping 

Pro-active disclosure are often perfunctory and lacking in substance. This underscores the need for devising
protocols and effective monitoring of suo motu disclosures.

Even when the suo motu disclosure is of an acceptable quality the question of its access still remains. While the present practice of web publication should continue with regular up-dating, there are inherent limitations in electronic communication. The vast majority of people will not have access to computers in the foreseeable future. Also a large number of small public offices and village panchayats are unlikely to be
able to use this mode of communication. Therefore, a printed priced publication in the local language, revised periodically (at least once a year) should be available in each public office and supplied on demand. Such a publication should be available for reference, free of charge. In respect of electronic disclosures, it is necessary to provide a single portal through which disclosures of all public authorities under appropriate
governments could be accessed, to facilitate easy availability of information.

One important class of disclosures not covered under the Act is public interest disclosure. Interestingly, it is recognised in many democracies that an honest and conscientious public servant who is privy to information relating to gross corruption, abuse of authority or grave injustice should be encouraged to disclose it in public interest without fear of retribution. Therefore, confidentiality of the whistle blower in such cases if s(he) seeks it as well as protection from harassment by superiors should be integral to the transparency regime. The Law Commission, in its 179th report (2001) recommended enactment of Public Interest Disclosure (Protection) Law. This Commission fully endorses the view and recommends a suitable legislation to protect whistle blowers. The Commission will make a detailed study of the subject and make a comprehensive
recommendation in its later reports on civil service reforms and ethics in governance.

The Tenth Finance Commission took note of it and recommended special grants to the States for improving record keeping. Land records are probably the most important public documents in any governance system.
In many subordinate offices/ agencies of GOI and State Governments, record keeping procedures often do not exist. And where they exist, they are rarely followed. In most cases record keeping procedures have not been revised for decades. Most significantly the practice of cataloguing, indexing and orderly storage is singularly absent. Even when records are stored, retrieval of intelligible information is virtually impossible. It is perhaps because of this situation that there is a tendency to give bulk unprocessed information rather
than a relevant and intelligible summarization.

Right to Information would be honoured only if the information exists and when it exists, it is easily retrievable and intelligible. A combination of measures is required to achieve this: record keeping procedures need to be developed, reviewed and revised; catalouging, indexing and orderly storage should be mandatory; all documents need to be converted into rational, intelligible, retrievable information modules. A road map needs to be made for digitizing of records.

A permanent mechanism with sufficient authority, expertise and responsibility needs to be created in each government to coordinate and supervise proper record-keeping. Therefore an independent Public Records Office (PRO) should be established in GOI and in each State Government. Several record keeping agencies already exist in GOI and most states have entrusted record keeping to State Archives, State Gazetteers and State Record Rooms. These could be restructured and integrated to constitute the Public Records
Office.

The Public Records Office would have responsibility to oversee proper record keeping in all public offices including preparation and up-dating of manuals, modernization and digitization, monitoring, inspections and other relevant functions. The Public Records Office should function under the overall guidance and supervision of CIC or SIC, as the case may be.
The Public Records Office would be a repository of technical and professional expertise in management of public records. Adequate funding needs to be assured for these agencies. As a one-time measure, the GOI may allocate one per cent (1%) of funds of the ‘Flagship Programmes’5 for a period of five years for improving the infrastructure, creating manuals, providing technical support and establishing Public Records Offices. GOI may have to separately consider creating a special fund for survey and updating of land records.

5.5 Capacity Building and Awareness Generation 

Training programmes:
 The enactment of Right to Information Act is only the first step in promoting transparency in governance. The real challenge lies in ensuring that the information sought is provided expeditiously, and in an intelligible form. The mindset of the government functionaries, wherein secrecy is the norm and disclosure the exception,
would require a revolutionary change. Such a change would also be required in the mindset of citizens who traditionaly have been reluctant to seek information.
Bringing about this radical change would require sustained training and awareness generation programmes.
The Commission’s own experience in seeking information from select public authorities reveals that even some PIOs are not conversant with the key provisions of the Act. ThInformation Commissioner’s Office in the United Kingdom has published an ‘Awareness Guidance’ series to assist public authorities and, in particular, staff who may not have access to specialist advice about some of the issues, especially exemption provisions. This practice may also be adopted in India.

Awareness generation: 
The enactment of the Right to Information Act has led to an intense debate in the media on various aspects of freedom of information. Despite this, enquiries reveal that level of awareness, particularly at the grass roots level, is surprisingly low. In order to achieve the objectives of the Act it would be necessary that citizens become aware of their entitlements and the processes required to use this right to improve the quality of governance. Awareness generation so far has been largely confined to government advertisement in print media. An effective awareness generation campaign should involve multi media efforts including street plays, television spots, radio jingles, and other mass communication techniques. These campaigns could be effectively implemented at low cost, once committed voluntary organizations and corporates with creativity, passion and professionalism are involved.
Recommendations:
a. Training programmes should not be confined to merely PIOs and APIOs. All government functionaries should be imparted atleast one day training on Right to Information within a year. These training programmes have to be organized in a decentralized manner in every block. A cascading model could be adopted with a batch of master trainers in each district.
b. In all general or specialized training programmes, of more than 3 days duration, a half-day module on Right to Information should be compulsory.
c. Awareness campaigns may be entrusted to credible non profit organizations at the State level. They should design a multi media campaign best suited to the needs, in the local language. The funds earmarked (as mentioned in para 5.4.11.d) could be utilized for this purpose.
d. Appropriate governments should bring out guides and comprehensible information material within the prescribed time.
e. The CIC and the SICs may issue guidelines for the benefit of public authorities and public officials in particular and public in general about key concepts in the Act and approach to be taken in response to information requests on the lines of the Awareness Guidance Series
referred to above (para 5.5.1).

5.6 Monitoring Mechanism

 The monitoring mechanism apart from exercising a supervisory role, should be able to detect problems in the process of implementation and trigger corrective measures. This monitoring should be done at several levels –within the public authority, for a group of authorities in a territory, for a whole state and the country. Normally monitoring is an inhouse function where the implementing authority itself monitors the operations. For each department/agency, the head of the organization will be responsible for monitoring. A
question arises as to which agency should be at the apex of the monitoring process. An option could be to assign this task to the nodal department in case of States and the nodal Ministry in case of GOI. However given their existing functions, no Ministry /Department would be able to devote full attention to this complex and onerous task.

 The Act has created independent institutions of CIC and SICs, which are of high stature. However under the law their functions are largely limited to hearing complaints and appeals, and submitting annual reports. When an independent, full time authority exists under the Act it would be most appropriate to entrust it with the important responsibility of monitoring the implementation of the Act. The authority and public confidence these bodies command, the expertise and insights they acquire, and their propensity to expand citizens rights for better governance make them ideal institutions to discharge this responsibility.

 Need for a coordination mechanism: 
Although the Act is applicable to both the Union and state governments, the field situation varies from state to state. Moreover the State Information Commissions are independent of the Central Information Commission. It is likely that many similar issues crop up before various Information Commissions. It would
be advisable in public interest if all the Information Commissions can share perspectives and experiences. This would avoid duplication of efforts, minimize litigation and ensure uniform application of the Act throughout the country. Similarly, various public authorities are evolving their own methodology for implementing the Act. Some of the good practices in a state or public authority could be adapted for use in other public authorities/states also. Also, for a nationwide web based information dissemination system to work effectively it is necessary to have a strong coordination mechanism. For the reasons stated above, the CIC would be the ideal institution to head such a coordinating agency.

Chapter 6 Issues in Implementation 

Challenges:
 a number of difficulties /impediments were noted:
• Complicated system of accepting requests.
 While accepting applications, Departments insist that cash be paid at the accounts office. In Ministries, the accounts office and the PIOs office are different and at times in different locations. The Rules also prescribe that for each extra page of information, Rs. 2 has to be paid, for which the applicant has to go through the same process. The difficulty would get further pronounced in field offices, many of which do not have provision to collect cash. Moreover, getting a visitor’s pass to enter a government building results in unwarranted wait times (especially, when the PIO responsible might not be available owing to a number of other responsibilities which (s)he handles). Therefore, the process of filing requests for information needs to be simplified.

• Insistence on demand drafts.

Difficulties in filing applications by post.
Under the existing dispensation, filing applications by post would necessarily involve payment of the application fee by way of demand draft or Banker’s cheque. Therefore there has to be a mechanism by which requests for information are made possible through post.

• Varying and often higher rates of application fee.

Different States have prescribed different fees in this regard. The Tamil Nadu Right to Information (Fees) Rules provides that an application fee of Rs 50 has to be paid for each request. During its public hearing in
Chennai, the Commission was informed that this high rate of fees discouraged filing of applications under the Act. Therefore there is a need to harmonise the fee structure.

• Large number of PIOs.

 Single Window Agency at District Level:

 After sufficient awareness generation, it is expected that a large number of requests for information would come to the field level Public Authorities. Presently almost all departments and agencies of the State Government are represented at the District level. All these offices are often dispersed and most citizens would be unaware of their location. Under such circumstances it becomes difficult for an applicant to identify the Public Authority and to locate it. Therefore it is necessary to have a Single Window Agency, which could receive requests for information on behalf of the public authorities/PIOs which have jurisdiction
over the district and then forward them to the respective public authority/PIO. This, apart
from helping the public would also help in keeping track of the applications.

 Subordinate Field Offices and Public Authorities
 ‘Public authority’ has been defined as any authority or body or institution of selfgovernment established or constituted by or under the Constitution, by any other law made by Parliament, by State Legislatures, and by any notification issued by the appropriate Government, including institutions substantially funded by the appropriate Government. This would extend the spread of public authorities to the level of panchayats and village patwaris across the country.
 Under Section 5 of the Act, public authorities have to appoint Public Information Offcers/Assistant Public Information Officers (PIOs/ APIOs). Different public authorities have adopted different approaches towards discharge of these responsibilities. For example, the Central Silk Board has appointed one PIO for the entire organization and a number of APIOs for its Head Quarters as well as various Field Units. The Income Tax Department has appointed a large number of CPIOs, mainly at the level of Commissioners at the field
level, leaving the Range offices generally unattended. Similarly, PIOs are often conspicuous by their absence at the Block and Taluka levels in the States. In other words, the experience so far suggests that lower tiers of the Government have neither been considered as Public Authorities nor have PIOs been designated.

 Even a literal interpretation of the law indicates a considerable overlap between PIOs/APIOs and public authorities. According to the definition in the Act, lower tiers of field formations should be treated as Public Authorities. While these tiers of administration may be appointed as APIOs by the higher authorities of their respective organizations, these tiers per se would also qualify as Public Authorities for their own internal functioning. This would in turn cast on them the responsibility of making suo motu disclosure of information
under Section 4 of the Act. Currently, this is not being done. However, the intention of the Act is to reach a stage where suo motu disclosure of information by institutions in itself takes care of citizens’ need for information. Therefore public authorities at the lower end of the administrative and/or functional hierarchies need to be identified to discharge responsibilities under Section 4 of the Act, as they are closest to the people both physically and functionally.

 Application to Non Governmental Bodies:
 Under the Act, a non-governmental body needs to be substantially financed by government to be categorized as a public authority under the Act. There is however no definition of “substantially financed.”
 A comparison with laws of other countries reveals interesting facts. Section 5 of the FOI Act (UK) gives the Secretary of State, power to designate private organisations as public authorities if either they appear to him to be performing functions of a public nature; or they are carrying out functions under contract with a public authority which would otherwise be up to the authority to provide. In case of charities, the UK Act applies only when they are set up by the Crown, statute or a government department and have at least
one nominee of the Crown or the government department. A small number of ‘wholly
publicly-owned’ companies are subject to the Freedom of Information Act in UK but the
vast majority of private companies are not.
6.6.3 The Promotion of Access to Information Act, South Africa, goes a step further.
“Public body” means—
(a) any department of state or administration in the national or provincial sphere of government
or any municipality in the local sphere of government; or
(b) any other functionary or institution when—
(i) exercising a power or performing a duty in terms of the Constitution or a provincial
constitution; or
(ii) exercising a public power or performing a public function in terms of any legislation;
 Besides, under Section 50 of the South African Act, it is provided that:
“50. (1) A requester must be given access to any record of a private body if
(a)   that record is required for the exercise or protection of any rights;”
 In the wake of outsourcing of functions which traditionally were performed by government agencies, it is desirable that institutions that enjoy a natural monopoly, or whose functions impinge on citizens’ lives substantially, must come under the provisions of the RTI Act. Also it may be desirable to define what ‘substantially financed’ would mean,     otherwise different authorities may interpret this in different ways.
Recommendations:
a. Organisations which perform functions of a public nature that are ordinarily performed by government or its agencies, and those which enjoy natural monopoly may be brought within the purview of the Act. 
b. Norms should be laid down that any institution or body that has received 50% of its annual operating costs, or a sum equal to or greater than Rs.1 crore during any of the preceding 3 years should be understood to have obtained ‘substantial funding’ from the government for the period and purpose of such funding.
c. Any information which, if it were held by the government, would be subject to disclosure under the law, must remain subject to such disclosure even when it is transferred to a non-government body or institution. 
d. This could be achieved by way of removal of difficulties under section 30 of the Act.

 Time Limit for Information Beyond 20 Years:
Recommendations:
a. The stipulation of making available 20-year old records on request should be applicable only to those public records which need to be preserved for such a period. In respect of all other records, the period of availability will be limited to the period for which they should be preserved under
the record keeping procedures.
b. If any public authority intends to reduce the period upto which any category of record is to be kept, it shall do so after taking concurrence of the Public Records Office as suggested in para 5.4.11.
c. These recommendations could be implemented by way of removal of difficulties under Section 30 of the Act.

 Mechanism for Redressal of Public Grievances:
 In a large number of cases information sought to be accessed stems from a grievance against a department/ agency. Information is the starting point in a citizen’s quest for justice and is not an end in itself. Information thus becomes a means to fight corruption and misgovernance or obtain better services.
 Experience has shown that functionaries/departments tend to be defensive rather than proactive in redressing a grievance (or even in disclosing information) particularly when it directly pertains to their conduct (or misconduct). This proclivity underlines the need for an independent forum to hear complaints into acts of omission and commission, harassment, corruption etc. which emerge either through information collected under the Right to Information Act or otherwise. Such an independent body should hear the citizen
and the public authority, come to an early conclusion about how the complaint can be best redressed, and where dereliction of duty is established, recommend initiation of disciplinary actions, and also suggest systemic reforms where required.
 A successful example of this mechanism is the Public Grievances Commission (PGC) set up by the Delhi Government in 1997. When the Delhi Right to Information Act came into force in 2001, the PGC was made the appellate authority to decide appeals under the Act. Because of this arrangement the PGC has become an effective “single window” authority which facilitates access to information and when required provides a platform for redressing the citizen’s grievances as well. The PGC has also effectively used its statutory
status and authority under Delhi RTI Act combined with its non-statutory grievance
redressal powers to foster systemic reforms.

 Taking note of this successful administrative arrangement, the Commission is of the view that similar arrangements could be replicated (with suitable modifications) by other states. A beginning could be made with bigger cities. This can be either a single authority like the PGC or a separate independent public grievance redressal authority, which works in close coordination with SIC or district Single Window Agency.

Chapter 7 Application of the Right To Information Act to the Legislature and the Judiciary

 The meetings of Legislative Committees, however are generally not open to the public and media. Nevertheless, most of the functioning of the Legislature is in full public gaze. 
Similarly, all judicial processes are in the public domain and hence totally transparent. But administrative processes within the courts would have to be brought within the ambit of this law, at the same time, without
compromising with the independence and the dignity of the courts. 
There is need to bring uniformity in the information recording systems, introduce standard forms and a better system of classification of cases. The Act may be used as an instrument to build capacity to evolve efficient systems of information dissemination.
 Legislatures are storehouses of enormous amount of information on public policies and executive actions. However, there are two problems.
 First the information is disaggregated and not adequately synthesised. Thus, on the same subject there are several separate documents, often chronologically arranged, without sectoral linkages. 
Second, while information is available to legislators, it is very hard for citizens to access it. 
In order to address these issues, all information with the legislatures needs to be indexed, catalogued
and computerised, with online access to all citizens and supply on demand. This access
should be provided as part of the proactive disclosure requirement under Section 4 of the Act.

 Apart from law making, the Legislature exercises oversight function over the Executive branch. Parliamentary (Legislative) questions, proceedings of various committees, follow up action on the reports of CAG, action taken reports submitted by the government are a few vital mechanisms for such legislative oversight. However, except through media reports, the citizens rarely have direct access to such information. This lacuna needs to be addressed by making all such information available to the public both online (electronic) and on demand (print).

 Equally important is a computerised tracking mechanism, so that the legislators as well as the general public can trace the sequence of events and compliance by the executive agencies on matters like petitions, CAG reports and action taken on reports of enquiry commissions or House committees.

 In most democracies, a major part of the legislative work is conducted in Committees. As Woodrow Wilson once observed, “Congress in session is Congress on exhibition; Congress in Committees is Congress at work”. In India too, most of the important legislative work is conducted in the Committees, away from partisan influences and transient emotions. However, the work of legislative committees in India has generally been away from the public and media gaze. With the regime of transparency being institutionalised, such seclusion of legislative committees is unsustainable. The spirit of democracy as well as the letter of
law demands that all work of legislative committees, save on matters exempted from public gaze under the Act for reasons of state or privacy, should be thrown open to public and media. But there are genuine concerns relating to public transaction of legislative committees business. At times, in the full house of a legislature, members tend to play to the galleries to capture media attention, or take a partisan line or extreme position. The debates in legislatures thus tend to be on predictable lines, and often polarise society instead of bringing sobriety and moderation. Such moderation and ability to reconcile conflicting interests are the essential functions of democratic politics. In Committees, away from the heat of passion, legislators
usually act with great moderation and bring depth and substance to discussion on public  
policy. Bipartisan consensus and balanced consideration of issues is the hallmark of a Committee’s work. There could be the risk of this advantage being jeopardised by throwing open the Committee’s work to public and media.

 The Commission has carefully examined these competing considerations. It is of the considered view that on balance the dictates of democracy and transparency should prevail. The legislative parties should evolve a consensus in order to retain the best features of the Committee system even as the work of Committees is opened to public gaze.

 As mentioned earlier the judicial processes are transparent. Even on the administrative front, the last decade has seen major strides made by judiciary in use of information technology for better court management and providing information to the litigants. In the Supreme Court of India and all High Courts, fresh cases are filed only before the computerized filing counters; cause lists are generated automatically by the computer and manual intervention has been eliminated resulting in generation of Cause List in time without any hurdles; a
software (COURTNIC)8 provides Supreme Courts’ pending case status information to litigants/advocates on any node of NICNET; The Supreme Court of India and all the 18 High Courts and their Benches are fully computerised, and all these courts generate daily and weekly causelists from the computer servers installed by NIC. The Government of India has approved a proposal for computerisation of the district and subordinate courts.

 A prerequisite for making the administrative processes in the district and the subordinate courts totally transparent is their computerisation. This is necessitated because of the sheer volume of records handled. Furthermore, the records of these courts require scientific storage, indexing and cataloguing thereby facilitating easy access.
7.11 Recommendations:
a. A system of indexing and cataloguing of records of the legislatures, which facilitates easy access should be put in place. This could be best achieved by digitising all the records and providing access to citizens with facilities for retrieving records based on intelligible searches.
b. A tracking mechanism needs to be developed so that the action taken by the executive branch on various reports like CAG, Commissions of Enquiry and House Committees is available to legislators and public, online. 
c. The working of the legislative committees should be thrown open to the public. The presiding officer of the committee, if required in the interest of State or privacy, may hold proceedings in camera.
d. The records at the district court and the subordinate courts should be stored in a scientific way, by adopting uniform norms for indexing and cataloguing.
e. The administrative processes in the district and the subordinate courts should be computerised in a time bound manner. These processes should be totally in the public domain.






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